Privacy Policy

Ponte Vecchio privacy policy

1. Our commitment to privacy
Ponte Vecchio S.r.l. is committed to protecting user’s data online. We guarantee to protect user’s personal information and take appropriate steps to ensure to use this information only in accordance with his/her wishes. Ponte Vecchio S.r.l. plays a key role in raising awareness among customers and other companies about the importance of using personal information in an appropriate manner. It is possible that Ponte Vecchio S.r.l., a company operating globally, saves and / or collects data in Italian databases.

2. Purpose of this information
With the present information on data protection we intend to show users the privacy protection directives of Ponte Vecchio S.r.l. regarding the PONTE VECCHIO Shop and inform readers of user’s possibilities available to gather information about his/her persona on this website. It’s possible to request information about other offline databases by contacting the addresses specified below.

3. Personal data
Personal information allows us to offer users a better service, that is, to adapt our communication activities to suit user’s interests, sending him/her only the information that is really relevant. It’s possible to find below a list of the type of information we collect.
Information explicitly provided by users:
to enable us to process orders, we ask users to provide us with specific types of personal information including, for example, name, address, email address and telephone number. It’s possible to choose not to provide this information. In this case, however, users will not be able to take advantage of particular services or offers.
User right: users can inspect any personal data relating to him/her that is currently stored in our system in the section relating to his/her personal account.
Information collected automatically by us:
we use the technologies available on the Internet, such as cookies and beacons, to ensure the integrity of our site and customize some sections for different users.
It is possible that Ponte Vecchio S.r.l., a company active all over the world, and its service providers collect and / or save data in databases that are in other European countries.
4. Does Ponte Vecchio divulge the information it collects?
Personal information that allows identification of the user can not be exchanged or sold to third parties. Ponte Vecchio may decide to share personal information in the following ways:
Companies that work on our behalf: we assign to other companies the task of carrying out certain operations on our behalf; this may result in limited access to users’ personal information. These companies are obliged to use the information only to perform the requested services; they are forbidden to transfer the information to third parties, except in the case they can provide the service in question. Some examples of such transactions include order completion, coupon completion, bonus and rebate assignment, customer surveys and information system management. Furthermore, we can combine this information with non-personal data available from some service providers. Partners and shared pages: Ponte Vecchio can share information with partner companies with which it presents offers or special promotions on pages shared within the site. The user will be informed of the possibility of such sharing when providing personal data on this page. The use that each partner will make of the information provided will be governed by the respective privacy policy that the user can view before entering the personal information requested.
Legislative Obligations: Ponte Vecchio may disclose personal information to third parties to third parties, without first obtaining the consent, for the following reasons: compliance with any law, regulations or court order, collaboration with government inquiries; prevention of fraud or to assert or protect rights of Ponte Vecchio or its subsidiaries.
With the user’s consent: in all other cases, Ponte Vecchio must obtain the express consent of the user before sharing personal information with third parties. For example, in the event that Ponte Vecchio should propose an offer or a competition together with a third party, the user will be asked to authorize the sharing of personal information with the third party in question.

5. Protection of personal information
Ponte Vecchio implements a wide range of administrative, management and technical measures to help users protect their personal information. Ponte Vecchio has a series of internal control standards applied specifically to the management of personal information. These also include some checks for the protection of information collected online. Ponte Vecchio employees are trained to understand and comply with these controls and are informed about the procedures, guidelines and privacy policy. However, despite our commitment to protect personal information, users also need to perform certain procedures to protect their information. We encourage our users to take all possible precautions to protect their personal information while surfing the Internet.
6. External links
The Ponte Vecchio website contains links to other websites: Ponte Vecchio is not responsible for the privacy policies of such websites. Ponte Vecchio encourages users to enquire the privacy policies of external websites.

7. Contacts
In case of doubts or questions about the processing of personal data when using a Ponte Vecchio website, users can send an email to assistenza@pontevecchiosrl.it
Users can also reach us by ordinary post:
Ponte Vecchio S.r.l.
Via Degli Artigiani, 13
27010 – Cura Carpignano – Pavia – Italy
www.pontevecchiosrl.it
The Ponte Vecchio online privacy office will work with users to resolve any concerns regarding this statement.

8. Changes to online information
Ponte Vecchio reserves the right to modify this privacy policy by posting a message on this page or, in case of a material change, notifying the change by e-mail to all users whose personal information has been collected.
This privacy statement was last amended: May 2017.